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Training is not an event, it is a process.
An individual's level of success is a direct result of the training and support they receive. Dealers Resources, Inc., believes training is the foundation the "House OF Success" is built on. Training is far-reaching and never ending. It must include the F&I Managers and everyone within the dealership from the Warranty Clerk to the General Manager.
Dealers Resources, Inc., offers a variety of comprehensive training programs. These programs are both internal, within the dealership, and external, outside the dealership. They range from one-on-one individualized F&I training on an ongoing basis to sales meetings, formalized basic F&I managers training, advanced F&I training, sales and management training, service department training as it pertains to service contracts and up selling customers on service department specials, and one day specialized training seminars. Training and the follow up are the keystones of any successful program. Dealers Resources, Inc., makes the commitment to all dealerships to provide the best of these services in all areas.
  What's First on the F&I Menu? by Mac Gordon from WARD'S Dealer Business.

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